Psykologi & pedagogik
Pocket
The Best NOC and Service Desk Operations BOOK EVER! For Managed Services
Erick Simpson
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The fourth publication in MSP University's bestselling Managed Services series reveals how to build, staff, and maintain a NOC and Service Desk effectively and profitably, along with best practices and techniques to increase efficiencies and net profits for these critical service delivery business units.
- Format: Pocket/Paperback
- ISBN: 9780978894337
- Språk: Engelska
- Antal sidor: 486
- Utgivningsdatum: 2009-10-23
- Förlag: Intelligent Enterprise