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The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.
- Illustratör: 154 p XI
- Format: Inbunden
- ISBN: 9780230284197
- Språk: Engelska
- Antal sidor: 154
- Utgivningsdatum: 2012-10-22
- Förlag: Palgrave Macmillan