The Digital Utility

As an executive of an electric utility, have you wondered how you will navigate increasing regulatory uncertainty, appeal to disheartened consumers, and balance short-term returns with long-term sustainability?

You’re not alone. Utility companies the world over are grappling with the unprecedented rate of change occurring within the industry, and are becoming increasingly concerned about being left behind.

The Digital Utility provides a simple, yet powerful, six-step framework that will set you up for future success. You’ll learn how to leverage energy data to provide services customers want, gain support from relevant stakeholders, and drive business growth. Written by author Wayne Pales, this book is based on Wayne’s extensive industry knowledge and experience.

You’ll discover:

• The secret to becoming a competitive monopoly in the industry.


• Six industry truths you cannot ignore.


• Four key principles to fast-track your success.


• A diagnostic tool to determine current performance across five key categories.


• How to create a digital utility roadmap using the six-step ENERGY framework.

If you’re determined to transform your business and become a utility of the future, The Digital Utility will help make it happen.