The Essential Guide for Area Leaders in Retail

Alison Crabb has built a reputation on experience, knowledge, trust - and success.The culture of excellence which Alison was responsible for building within the Flight Centre Travel Group resulted in the division she led being the company's most profitable division globally for eight consecutive years. These unprecedented results were achieved by Alison's unique approach to working with more than 1200 staff across more than 200 retail outlets.The recipient of Flight Centre's Directors' Award for Global Outstanding Achievement in 2010 and a finalist in the Telstra Businesswoman of the Year Award in 2012, Alison has been providing advice as a freelance business and leadership consultant since 2016, through popular workshops, seminars and oneonone coaching sessions around Australia.This is Alison's first book, aimed at providing unique, refreshing, personalised and highly engaging inspiration to a wider audience of retail area leaders with responsibility for several stores. There will be more books to follow in this Revitalising Retail series, all aimed at slightly different audiences and different areas of retail but all with a retailcentric approach to leadership development and the achievement of retail success.