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This book provides an entirely new model for organizations to structure themselves to deliver successful products or services to their customers. It eliminates the prevailing hierarchical organization of command and control and replaces it with a horizontal organization that manages the basic core processes that create and deliver products or services. The form has been used in a wide variety of organizations with considerable measurable success.
- Illustratör: 11 line drawings
- Format: Inbunden
- ISBN: 9780195121384
- Språk: Engelska
- Antal sidor: 272
- Utgivningsdatum: 1999-02-01
- Förlag: OUP USA