The Leadership Triad

People once stood in awe of electricity, writes Dale Zand, until scientists identified and harnessed its three basic variables: voltage, current, and resistance. Likewise, people marvel at the achievements of the leaders of successful business, and wonder how they do it. In this superb volume, Zand dispels the mystery surrounding leadership so that managers at all levels - from the CEO to the shop supervisor - can develop the skills needed to lead effectively.

Highlighting the three elements required for leadership in today's information-driven organizations - knowledge, trust, and power - Zand uses real examples from such companies as General Motors and American Express to show how managers can succeed or fail, depending on their understanding of the three vital elements of leadership.