The McGraw-Hill 36-Hour Course: Lean Six Sigma

Use your next three-day weekend to develop valuable Lean Six Sigma skills

with the integration of lean and six sigma, businesses have a potent tool in the never-ending drive to deliver top-quality service and products. but you dont need to be a black belt to build quality and efficiency into all areas of your operation; you just need The McGraw-Hill 36-Hour Course: Lean Six Sigma.

sheila shaffie and shahbaz shahbazi, leading six sigma experts and trainers, put you on the fast track to lean six sigma expertise. featuring a detailed overview of lean and six sigma methodologies and case studies that demonstrate how to incorporate these principles, this guide will teach you how to:

• Deliver consistent customer service
• Reduce operational cost and risk
• Build and sustain a culture of continuous improvement

complete with exercises, self-tests, and an online final exam, The McGraw-Hill 36-Hour Course: Lean Six Sigma lets you energize your organization with the power of todays biggest breakthrough in business process improvement.