The Nonprofit Operations Playbook

Where Mission Meets Mastery: Your Guide to Operational ExcellenceEvery nonprofit leader knows that passion alone won't keep an organization running. Mission-driven work demands operational excellence-the ability to turn big ideas into strategic action, sustainable growth, and lasting impact. The Nonprofit Operations Playbook is the essential guide for nonprofit leaders, COOs, and executive directors to master effective operations.Written by Matthew B. Scraper, a nonprofit leader with over two decades of experience transitioning from ministry to serving as a Chief Operating Officer at 501(c)(3) and 501(c)(4) organizations like Faith in Public Life and the Oklahoma Center for Nonprofits, this book explores operational frameworks that empower mission-driven organizations. Scraper offers practical insights for aligning strategy with execution, fostering resilience, and driving measurable impact.What's InsideMaster Operational Leadership: Bridge the gap between strategy and execution.Build Resilience: Create crisis response systems that protect your team and mission.Lead with Purpose: Align daily operations with your organization's mission.Streamline Processes: Access templates and tools for onboarding, HR, and financial oversight.Ensure Fiscal Health: Navigate budgeting and risk management with confidence.Adapt to Change: Cultivate a culture of adaptability and continuous improvement.Leverage Data: Use metrics and dashboards to measure success and enhance impact.A Practical ToolkitPacked with templates, best practices, and policy guides, this playbook helps you streamline processes, manage growth, and strengthen your organization's operational foundation. Whether navigating onboarding, building financial strategies, or crafting a crisis response plan, you'll find actionable steps to transform challenges into solutions.About the AuthorMatthew B. Scraper is a seasoned Chief Operating Officer with a history of strengthening mission-driven organizations. As the author of Effective Nonprofit Board Governance, Policies and Procedures for Nonprofit Success, How to Start a Nonprofit (and Actually Succeed!), and From the Pulpit to the Boardroom, his work provides invaluable insights for nonprofit professionals striving for impactful leadership.Ready to amplify your nonprofit's impact? Let The Nonprofit Operations Playbook be your trusted guide to operational excellence.