bokomslag The Quality Business
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The Quality Business

Robert Blackburn James Curran Julian North

Inbunden

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  • 246 sidor
  • 1997
This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include: * the relevance of formal quality standards such as BS 5750 to small firms * definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management * interviews with a selected sample of over 150 owner-managers * detailed case studies of small firms * analysis of self-generated quality strategies * the variety of formal methods of quality control.
  • Författare: Robert Blackburn, James Curran, Julian North
  • Illustratör: black & white illustrations
  • Format: Inbunden
  • ISBN: 9780415146081
  • Språk: Engelska
  • Antal sidor: 246
  • Utgivningsdatum: 1997-12-01
  • Förlag: Routledge