The Service Systems Toolbox 1
bokomslag The Service Systems Toolbox
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The Service Systems Toolbox

John Bicheno

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  • 352 sidor
  • 2011
This update of "The Lean Toolbox for Service Systems" incorporates Lean Thinking, Systems Thinking, and Design Thinking and contains sections on philosophy and description of the most practical tools. A strong feature is the contingency approach--different approaches for different service and administration situations.
  • Författare: John Bicheno
  • Format: Pocket/Paperback
  • ISBN: 9780956830708
  • Språk: Engelska
  • Antal sidor: 352
  • Utgivningsdatum: 2011-10-01
  • Förlag: PICSIE Books

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