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This update of "The Lean Toolbox for Service Systems" incorporates Lean Thinking, Systems Thinking, and Design Thinking and contains sections on philosophy and description of the most practical tools. A strong feature is the contingency approach--different approaches for different service and administration situations.
- Format: Pocket/Paperback
- ISBN: 9780956830708
- Språk: Engelska
- Antal sidor: 352
- Utgivningsdatum: 2011-10-01
- Förlag: PICSIE Books