The Six Sigma Handbook, 5E

the most important reference to lean six sigmafully updated for the latest advances
This thoroughly revised, industry standard guide delivers all the information you need to apply Lean Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in the field, the book contains full explanations of the latest lean, problem solving and change management principles and methods. You will discover how to build the best teams and foster effective leadership while maximizing customer satisfaction and boosting profits. The book includes coverage of the recently released Minitab 18.
the six sigma handbook, fifth edition covers:Building the responsive Six Sigma organizationRecognizing and capitalizing on opportunityData-driven managementMaximizing resourcesProject management using DMAIC and DMADVThe define phaseThe measure phaseProcess behavior chartsMeasurement systems evaluationThe analyze phaseThe improve/design phaseThe control/verify phase