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Combining insights from crisis management and dispute resolution, this book presents a look at the problem of violence in the workplace including ways of preventing it. The authors describe the underlying factors and suggest specific techniques for reducing risk. Case studies are provided.
- Format: Inbunden
- ISBN: 9780801433962
- Språk: Engelska
- Antal sidor: 288
- Utgivningsdatum: 1999-12-01
- Förlag: Cornell University Press