Total Quality Management in Higher Education 1

bokomslag Total Quality Management in Higher Education

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202 sidor
2020

This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM. This volume conceptualizes the service quality of higher education, especially in engineering education, through empirical assessment of the services being provided to major stakeholders like the faculty, the students, and the alumni. It highlights the significance of TQM in creating success stories while discussing the importance of improved productivity and quality in higher education with respect to the quality of engineering educational institutions. Further, the book provides a complete framework for the implementation of TQM in engineering educational institutions. This book will be of interest to students, teachers, and researchers of education and management studies. It will also be useful for educationalists, education administrators, education policymakers and bureaucrats, management professionals, business leaders, and the governing bodies of higher education institutions.

Författare: Sayeda Begum, Chandrasekharan Rajendran, Prakash Sai L, K Ganesh, Sanjay Mohapatra
Illustratör: black and white 19 Illustrations 19 Line drawings, black and white 27 Tables black and white
Format: Inbunden
ISBN: 9780367641672
Språk: Engelska
Antal sidor: 202
Utgivningsdatum: 2020-12-24
Förlag: Routledge India