What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms 1
bokomslag What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
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What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

James Heskett • W Earl Sasser

Inbunden

439:-

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  • 2015
  • Författare: James Heskett, W Earl Sasser
  • Format: Inbunden
  • ISBN: 9781626565845
  • Språk: Engelska
  • Utgivningsdatum: 2015-09-01
  • Förlag: Berrett-Koehler

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