What to Do When Things Go Wrong: A Five-Step Guide to Planning for and Surviving the InevitableAnd Coming Out Ahead

manage every business problem like you were born for itfrom a problem customer to a career-threatening crisis
Its not being negative or pessimistic to assume that something will always go wrong in business and in your career. Its being realistic. What you do when crisis hits is the only thing mattersand this proven guide delivers everything you need to take positive action with confidence, skill, and professionalism.  
In what to do when things go wrong, Frank Supovitz, the man who has been behind-the-scenes at major events like the Super Bowl, Stanley Cup, and Indy 500 guides you through the process of making sure you handle inevitable problems as if its something you do day in and day out.
Whether youre revealing a new strategy to your team, presenting last years numbers to the C-suite, or opening your own business, what to do when things go wrong helps you think through and prepare for all potential problems. Youll learn why things go wrong, how to best go about preventing crisis, and how to fix them when they happen anyway. 
Complete with stories from the authors clients, executives, entrepreneurs, and others, what to do when things go wrong is your playbook for ensuring the results you deliver reflect the smart, hard-working professional you are.