When Generations Collide

In today's workplace, the age span of employees can stretch from 18 to 65 - and that often leads to a breakdown in communication among coworkers. Now this informative volume answers three vital questions: what makes workers of different ages tick? Why do generational clashes arise? What's the best way to handle them? Updated with a new foreword, this insightful guide shows how to solve problems among traditionalists, baby Boomers, Generation Xers, and Millennials - and how to recruit, retain, motivate and manage each of them most effectively. A readers' guide developed by the authors enhances the take away falue of this remarkable book.