Where Matters

Imagine a hospital where equipment never goes missing, patients never wait unnecessarily, and staff focus on care instead of logistics. In "Where Matters," this vision becomes reality through Care Traffic Control (CTC), a revolutionary framework that brings the precision and reliability of aviation traffic control to healthcare operations. Drawing from decades of experience in both aviation and healthcare, the authors reveal how location-based services and digital twin technologies can transform healthcare operations from reactive to predictive, from fragmented to orchestrated, from inefficient to optimized. This isn't just another technology book it's a blueprint for operational revolution. Through the compelling journey of Edenvale General Hospital, readers witness the dramatic transformation that occurs when real-time location intelligence meets operational excellence. From reduced costs and improved patient satisfaction to enhanced staff productivity and safety, the results are nothing short of extraordinary. Learn how to: Create a hospital command center that rivals the sophistication of air traffic control Deploy automation that enhances rather than replaces human capabilities Transform chaotic workflows into synchronized symphonies of efficiency Build a digital twin that makes the invisible visible and the impossible achievable Generate immediate returns while building toward long-term transformation Whether you're a healthcare executive seeking operational excellence, a technology leader navigating digital transformation, or an improvement professional driving change, "Where Matters" provides the roadmap, tools, and insights you need. Each chapter includes specific guidance for Improvers, Leaders, and Vendors, ensuring practical application across all stakeholder groups. This isn't just about tracking assets or monitoring workflows it's about fundamentally reimagining how healthcare operations can work. Through real-world examples, practical frameworks, and proven methodologies, "Where Matters" shows you how to turn this vision into reality. Join the operational revolution that's transforming healthcare - because in the future of healthcare operations, where matters.