Wörterbuch Qualitätsmanagement

A standard terminology is essential in both international and national business transactions regarding quality management. This reference work helps users ensure that the right word is used at the right time. Terms and their definitions as specified in the relevant quality standards are given in both German and English. Explanations and numerous notes give users the information they need to express themselves correctly and understandably. This 3rd edition has been considerably expanded and updated.