Current Quality-Management Practices in Indian Small Scale Industries

The paper is designed to cater the needs of MSMEs, as well as the proprietors of this sector by giving a good understanding of the subject i.e. importance of quality management and it's impact on achieving competitive advantage in world market. The paper contains 7 chapters along with few case studies of small and medium firms of different sectors as discussed in chapter-4. SPSS-12 soft-wear was used to analys the data along with conventional data analysis tools. Key Features of the paper: MSMEs Quality Management ISO TQM Quality Readiness. "A Study of Quality-Management Practices of Selected MSMEs in Uttar-Pradesh".