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Sewell first revealed the secret of getting customers to return again and again in the original "Customers for Life." A lively, down-to-earth narrative, it became a bestseller. Building on that solid foundation, this expanded edition features five new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years.
- Format: Pocket/Paperback
- ISBN: 9780385504454
- Språk: Engelska
- Antal sidor: 240
- Utgivningsdatum: 2002-11-01
- Förlag: Bantam Doubleday Dell