Implementing Six Sigma, Second Edition

Written to aid organizations in laying the foundation for Six Sigma, this comprehensive and engaging guide provides the tools, strategies, and motivation to get all relevant players involved with improvement from upper management on down. At the heart of the book is a group of statistical tools that address FMEA (Failure Mode and Effect Analysis), QFD (Quality Functional Deployment), and DOE (Design of Experiment). Rather than offering just a brief overview, Implementing Six Sigma devotes individual chapters to all of the tools, so as to provide an in-depth analysis of each. A large selection of diagrams and clarifying exercises demonstrate how to best utilize the tools to successfully minimize defects throughout the production process. To provide a deeper understanding, the book discusses the theories of Edward Deming and the history of the Six Sigma program. Steeped in real world application, it presents numerous examples, as well as copies of actual implementation guides used by Motorola.