ITIL 2011 At a Glance 1
bokomslag ITIL 2011 At a Glance
Data & IT

ITIL 2011 At a Glance

J Long

Pocket

759:-

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  • 95 sidor
  • 2012
Introduction.- List of ITIL Processes.- Service Strategy.- Service Design.- Service Transition.- Service Operation.- Continual Service Improvement.
  • Författare: J Long
  • Illustratör: 73 farbige Abbildungen
  • Format: Pocket/Paperback
  • ISBN: 9781461438960
  • Språk: Engelska
  • Antal sidor: 95
  • Utgivningsdatum: 2012-07-31
  • Förlag: SPRINGER

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