Non-Project Manager's Guide to Project Management

Sam Buah is a seasoned project manager with well over 15 years of project managementexperience. This spans across the rail, transport and aviation industries, involvingdifferent kinds of projects such as design and build, construction, and refurbishment andsecurity, among others.In recent months, Sam has dedicated his time to focusing on leading programmes ofsmall- to medium-sized projects, areas of project management which are unique in theirdelivery. These have opened doors to opportunities for him to have a much deeperknowledge and understanding of managing minor projects.Sam has been working with and supporting many non-project managers and tailoringproject management techniques and processes to suit each individual minor project,while at the same time not overlooking health and safety requirements.Besides delivering projects, Sam is also a passionate trainer, an ability and skill thatcomes naturally to him. For the passion of sharing his knowledge, Sam always finds thetime and opportunity to be involved in helping non-project managers to fully embraceand understand the need for and benefits of project management.This is high on Sam's list of priorities and it has become his vision to embark on a seriesof training sessions and workshops to promote the use of project management amongnon-project managers and project managers.

• Table of ContentsForeword ......................................................................................................................vList of figures .............................................................................................................. xiList of tables ............................................................................................................. xiiiAcknowledgement .......................................................................................................xvAbout the author ...................................................................................................... xviiIntroduction .............................................................................................................. xixWho should read this book? ...................................................................................... xxiLearning objectives ................................................................................................. xxiiiHumanitarian support for displaced families ......................................................... xxixCHAPTER 1 .................................................................................................... 1OVERVIEW OF PROJECT MANAGEMENT ............................................................. 1CHAPTER 2 .................................................................................................. 20FACTORS THAT INFLUENCE PROJECTS (PROJECT CONTEXT) ....................... 20CHAPTER 3 .................................................................................................. 26PROJECT ROLES AND RESPONSIBILITIES .......................................................... 26CHAPTER 4 .................................................................................................. 36UNDERSTANDING THE PROJECT LIFE CYCLES ................................................ 36CHAPTER 5 .................................................................................................. 51ESTABLISHING THE PROJECT NEED (THE WHY) .............................................. 51CHAPTER 6 .................................................................................................. 57ENGAGING THE PROJECT STAKEHOLDERS ...................................................... 57CHAPTER 7 .................................................................................................. 65JUSTIFYING THE PROJECT INVESTMENT (BUSINESS CASE) ............................ 65CHAPTER 8 .................................................................................................. 71THE PROJECT MANAGEMENT PLAN ................................................................... 71viii TabIe of ContentsCHAPTER 9 .................................................................................................. 78QUALITY (FITNESS FOR PURPOSE) ...................................................................... 78CHAPTER 10 ................................................................................................ 86THE PROJECT REQUIREMENTS ........................................................................... 86CHAPTER 11 ................................................................................................ 92UNDERSTANDING THE PROJECT SCOPE ........................................................... 92CHAPTER 12 .............................................................................................. 104SCHEDULING THE PROJECT ACTIVITIES ......................................................... 104CHAPTER 13 .............................................................................................. 118HOW TO PROMOTE PROJECT SUCCESS ........................................................... 118CHAPTER 14 .............................................................................................. 124UNDERSTANDING ESTIMATING ........................................................................ 124CHAPTER 15 .............................................................................................. 131UNDERSTANDING CONFIGURATION ................................................................ 131CHAPTER 16 .............................................................................................. 136DEALING WITH CHANGES .................................................................................. 136CHAPTER 17 .............................................................................................. 143MANAGING RESOURCES ..................................................................................... 143CHAPTER 18 .............................................................................................. 149PROCUREMENT .................................................................................................... 149CHAPTER 19 .............................................................................................. 154DEALING WITH RISKS .......................................................................................... 154CHAPTER 20 .............................................................................................. 165DEALING WITH ISSUES ........................................................................................ 165CHAPTER 21 .............................................................................................. 169UNDERSTANDING COMMUNICATION .............................................................. 169CHAPTER 22 .............................................................................................. 179UNDERSTANDING LEADERSHIP ......................................................................... 179CHAPTER 23 .............................................................................................. 185UNDERSTANDING TEAMWORK ......................................................................... 185The Non-Project Manager's Guide to Project Management ixCHAPTER 24 .............................................................................................. 196PROJECTS AND THE REGULATORY FRAMEWORK .......................................... 196CHAPTER 25 .............................................................................................. 202PROJECT REVIEWS ............................................................................................... 202CHAPTER 26 .............................................................................................. 207INFORMATION MANAGEMENT AND REPORTING .......................................... 207USEFUL CHECKLISTS ................................................................................... 214STEP-BY-STEP GUIDE TO MANAGING A SIMPLE PROJECT ............................ 219PROJECT EXAMPLES FOR GROUP DISCUSSIONS ......................................... 223Answer Key .............................................................................................................. 229Glossary ................................................................................................................... 230References ................................................................................................................ 239Index ........................................................................................................................ 241