Perfect Phrases for Healthcare Professionals: Hundreds of Ready-to-Use Phrases
Häftad, Engelska, 2012
209 kr
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Fri frakt för medlemmar vid köp för minst 249 kr.THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations.
Perfect Phrases™ for Healthcare Professionals has hundreds of ready-to-use phrases for clearly communicating with patients, their families, and colleagues. It provides the most effective language to help you:
- Respond to patients’ concerns empathetically and professionally
- Resolve confl icts with colleagues and staff members
- Break bad news with clarity and sensitivity
- Deal with suspected child abuse or other illegal activity
- Disclose medical errors with honesty and tact
Produktinformation
- Utgivningsdatum2012-01-16
- Mått162 x 188 x 7 mm
- Vikt172 g
- FormatHäftad
- SpråkEngelska
- Antal sidor144
- FörlagMcGraw-Hill Education
- ISBN9780071768337