Technology and Human Service Delivery

Leading practitioners and educators in the fields of social work and computer technology critically evaluate the impact of computer use on the planning and delivery of social services in this thought-provoking new volume. Different from other books of this nature, the political, ethical, and therapeutic implications of this technology are stressed. The potential benefits and limitations of computers in social service organizations are illustrated in clear and concise, yet intellectually rigorous language. Technology and Human Service Delivery focuses on the theme that practitioners must be educated sufficiently to resolve theoretical, conceptual, and many other non-technical issues, or interpersonal sensitivity will be sacrificed to increase efficiency.