Wired and Dangerous: How Your Customers Have Changed and What to Do About It (16pt Large Edition) 1
bokomslag Wired and Dangerous: How Your Customers Have Changed and What to Do About It (16pt Large Edition)
Samhälle & debatt

Wired and Dangerous: How Your Customers Have Changed and What to Do About It (16pt Large Edition)

Chip R Bell • John R Patterson

Häftad

419:-

Funktionen begränsas av dina webbläsarinställningar (t.ex. privat läge).

Uppskattad leveranstid 7-12 arbetsdagar

Fri frakt för medlemmar vid köp för minst 249:-

  • 388 sidor
  • 2011
In an era of economic stress, rapid change, and social networking, customers are distracted, disgruntled, and harder to please than ever. Picky, Fickle, Vocal, Wired, and Vain - they have very little tolerance for error and are ready to spread the word quickly over the internet when things go wrong. If a company s customer service doesn t adapt ...

  • Författare: Chip R Bell, John R Patterson
  • Format: Häftad
  • ISBN: 9781038772220
  • Språk: Engelska
  • Antal sidor: 388
  • Utgivningsdatum: 2011-08-01
  • Förlag: ReadHowYouWant

Du kanske gillar

  1. bokomslag Let It Not Be Said That.

    Let It Not Be Said That.

    James R Patterson Delrose Bramwell-Pa...

    Pocket

    379:-
  2. bokomslag Dance Lessons

    Dance Lessons

    Heather Shea Chip R Bell

    Inbunden

    329:-
  3. bokomslag Psychometric Properties of Fourteen Latent Constructs from the Oregon Youth Study

    Psychometric Properties of Fourteen L...

    Gerald R Patterson Deborah N Capaldi

    Pocket

    1369:-
  4. bokomslag Inside Your Customer's Imagination

    Inside Your Customer's Imagination

    Chip R Bell

    Pocket

    529:-
  5. bokomslag I think I'll just be me: Living with my twin and attention deficit disorder

    I think I'll just be me: Living with ...

    Katrina R Patterson Carolyn S Gentle-...

    Häftad

    269:-
  6. bokomslag Managers as Mentors

    Managers as Mentors

    Marshall Goldsmith Chip R Bell

    Pocket

    419:-
  7. bokomslag Wired and Dangerous: How Your Customers Have Changed and What to Do About It

    Wired and Dangerous: How Your Custome...

    Chip R Bell

    Pocket

    269:-
  8. bokomslag Managers as Mentors: Building Partnerships for Learning

    Managers as Mentors: Building Partner...

    Chip R Bell

    Pocket

    309:-
  9. bokomslag Inside Your Customer's Imagination

    Inside Your Customer's Imagination

    Chip R Bell

    Inbunden

    369:-
  10. bokomslag Dad, I Want to Hear Your Story

    Dad, I Want to Hear Your Story

    Jeffrey Mason

    Pocket

    179:-

Andra av samma författare

  1. bokomslag Landscapes and Cities

    Landscapes and Cities

    John R Patterson

    Inbunden

    3569:-
  2. bokomslag Inside Your Customer's Imagination

    Inside Your Customer's Imagination

    Chip R Bell

    Pocket

    529:-
  3. bokomslag Managers as Mentors

    Managers as Mentors

    Marshall Goldsmith Chip R Bell

    Pocket

    419:-
  4. bokomslag Inside Your Customer's Imagination

    Inside Your Customer's Imagination

    Chip R Bell

    Inbunden

    369:-
  5. bokomslag Dance Lessons

    Dance Lessons

    Heather Shea Chip R Bell

    Inbunden

    329:-
  6. bokomslag Wired and Dangerous: How Your Customers Have Changed and What to Do About It

    Wired and Dangerous: How Your Custome...

    Chip R Bell

    Pocket

    269:-
  7. bokomslag Managers as Mentors: Building Partnerships for Learning

    Managers as Mentors: Building Partner...

    Chip R Bell

    Pocket

    309:-
  8. bokomslag Political Life in the City of Rome

    Political Life in the City of Rome

    John R Patterson

    Pocket

    439:-